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ITSPOT.COM.AU is an innovative Melbourne based online retailer of IT and Consumer Electronics products. We are focused on providing outstanding customer service, while maintaining highly competitive prices across the massive range of products we sell.
We operate as part of a market leading online retail franchise, so our business is based on proven processes and technologies, which enables us to focus squarely on customer service rather than having to divert attention to dealing with operational or technical issues. By purchasing through an established buying group we are also able to offer our customer very competitive prices. The combination of these two factors enables us to be very competitive in the market.
We ship the majority of our products from Melbourne, which means that our Victorian, New South Wales and South Australian customers enjoy very fast delivery times (1-2 days in metro areas for in-stock items).
Here are some other compelling reasons to shop with us:
- We provide Phone, Chat and Email support to all customers during business hours
- Our stock availability and price information is updated up to 4 times per day, which ensures you are getting the latest information
- Orders for in-stock items for which we receive payment before 3pm are shipped on the same business day
- When shipping to destinations outside Victoria we will try to ship directly from a supplier in that state (if they have stock available) to ensure you get your products as quickly as possible
- We accept major credit cards (i.e. VISA, MasterCard), PayPal, Bank Transfer, Cheques and Money Orders as payment methods
Regardless of whether you’re a business, a government body or a consumer, you WILL get exceptional customer service and competitive prices on a huge range of products when you shop with ITSPOT.COM.AU
To find out more about us please visit the FAQ page.
To see the feedback we receive from our customers please visit the Feedback page.
To contact us, please visit the Contact Us page.
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Peter B - 18 Aug 11
I'm impressed by your quality of service (delivery time, update messages). Excellent indeed.
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Clive B - 19 Aug 11
Received, fantastic service, thanks.
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John T - 11 Nov 11
Thank you for your prompt response. We haven’t used your services before but we are impressed with your efficient service and look forward to doing business in the future.
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